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| Contents |
First things first -- Activity #1: institutional focus areas -- Listening to stakeholders -- Activity #2: stakeholders as the heart of the institution -- Activity #3: stakeholder role play -- Activity #4: stakeholder questions -- Activity #5: stakeholder card sort -- Activity #6: stakeholder help study -- Activity #7: stakeholder views of library servicescapes -- Activity #8: institutional communications audit -- Activity #9: institutional program review & accreditation audit -- Activity #10: institutional learning outcomes audit -- Activity #11: higher education assessment initiatives audit -- Planning for action -- Activity #12: library data audit -- Activity #13: time audit -- Activity #14: self audit -- Activity #15: job task audit -- Activity #16: job description audit -- Activity #17: committee audit -- Activity #18: management audit -- Activity #19: skill audit -- Activity #20: professional development plan -- Activity #21: planning for organizational change -- Activity #22: planning timeline for change -- Activity #23: assessment questions for prospective library hires -- Activity #24: to assess or not to assess? -- Activity #25: assessment fears, challenges, & barriers -- Focusing on impact -- Activity #26: library impact map -- Activity #27: present and future library impact -- Activity #28: passive-to-active impact -- Activity #29: impact vision creation -- Activity #30: impact on student learning outcomes -- Activity #31: impact on student retention -- Activity #32: impact on faculty productivity -- Activity #33: impact on institutional efficiency -- Activity #34: impact on institutional prestige & brand -- Activity #35: thinking impact through -- Activity #36: keeping impact simple -- Getting to work -- Activity #37: planning for assessment -- Activity #38: gathering library impact literature -- Activity #39: engaging the assessment cycle -- Activity #40: preparing a continuous assessment timeline -- Activity #41: involving the entire library organization -- Activity #42: approaching institutional research collaborations -- Activity #43: approaching human subjects research -- Activity #44: selecting assessment tools -- Activity #45: choosing assessment or research -- Activity #46: planning partnerships -- Activity #47: considering assessment management systems -- Communicating & decision-making -- Activity #48: reporting results -- Activity #49: managing the message -- Activity #50: transforming library fact sheets -- Activity #51: closing the loop -- Activity #52: articulating the institutional value of the library. |
| Genre/form | Problems and exercises. |
| LCCN | 2017022138 |
| ISBN | 9780838915929 (pbk. : alk. paper) |
| ISBN | 0838915922 (pbk. : alk. paper) |
